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Hard Drive Repair Utility (Drive Fitness Test (DFT)) uses a PC-based program to access special hard drive microcode that is designed to enable Original Equipment Manufacturer (OEM) system manufacturers and service providers to diagnose the proper operation of hard drives. Drive Fitness technologies are a set of diagnostic tools, such as DFT and Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.), that provide error logging and self-test capabilities. Designed to address problem situations where end users suspect hard drive malfunction, the DFT program can be integrated into the system diagnostic package, which system integrators can distribute by diskette, CD-ROM, or in a special protected partition on the hard drive. DFT can then be invoked by the end user, possibly at the direction of the system OEM telephone support staff. It has been discovered that, in most problem situations, DFT finds that a suspected hard drive problem is in fact not a malfunctioning hard drive. In this way, DFT can significantly reduce end user disruption and the growing expense associated with hard drive replacement, while helping end users determine the root cause of the problem.
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